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| (misc)-> Optimum Online Bandwidth Capping |
submited by Russell Thu 18 May 06 Edited Wed 10 Mar 10 |
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Blue is upload most recent time is on the left.  May 18,2006 ( Optimum online gives me an anniversary present) Optimum Online Bandwidth Capping[Wikipedia] June 15,2006  Capping occurred , not during the spikes, but during the time of minimal to no uploading around noon. This image was captured within an hour of the capping. June 2007 A year passes and they still refuse to change. I was asked to look into Cablevision's Optimum On-line service for the office and I called about this. The sales rep. Tried to tell me that the New Static IP service is not as restricted as the other services. When I started asking specific questions. ("Is there a bandwidth limit on port 80, as I have read that there is?" ) He transferred me to a tech, who when pressed told me that : The Bandwidth Capping Policy is the same for business and residential customersAt the time the Tech support guy said this I was on a three way call with a sales rep. The Sales Rep. Replyed "I didn't know that". .... So they aren't even honest with thier own employees. How can the employees be expected to deal with honestly and integrety to the customers if they too, are kept in the dark. Also note, this comment from the Optimum Online Tech. Support Representive is Still Consistent with the details on the wikipedia page. (wikipedia: Optimum Online Bandwidth capping) How they don't get sued for false advertising when they claim to offer a "business class" service that is the same as the hobbled service they sell to home users continues to puzzle me. How do we go about starting a class action lawsuit against cablevison? May 2009 I received contact from a Door-To-door salesman who was selling Optimum services (phone/intenet/tv) I called him and he assured me "that this policy had changed.". I said, I needed to see something in writing.. it has been a few days. I'm still waiting. I would be curious to see if he produces anything. While some time spent googling on the topic has yielded some statements that they No longer cap users the Terms Of Service still contains the language: Cablevision reserves the right to protect the integrity of its network and resources by any means it deems appropriate. This includes but is not limited to: port blocking, e-mail virus scanning, denying e-mail from certain domains, and putting limits on bandwidth and e-mail.(emphasis added) in section 27 security. I would love to have somebody point me to a Press Release from Cablevision/Optimum Online titled "Optimum on-line Ends Bandwidth capping policy" .. I have not been able to find such a document,and I am NOT Going to take the VERBAL WORD of any salesman or tech that they wouldn't do the same thing to me now. March 2010 I'm always resistant to admitting that I am wrong. but it's possible. We installed the Optimium online line in the office nearly a year ago. Since that time I have been slamming the line. I have a backup process that uploads (frequently Gigabytes per day) to a remote server. I really expected them to cap me for this behavior, but it hasn't happened. It does appear that they have ended the "bandwidth capping policy", but near as I can tell, they have not changed any terms of service documents, so they are completely able to restart it anytime they feel like singling out somebody for "overusing" the service they are the user is paying for. Do I still sound bitter about this.. . I guess I am. Replys: Optimum Online Bandwidth Capping (Anonymous) atleast verizon seems to get it (Russell) Stupid OOL (Russell) OOL chat log (Russell) OOL Bandwidth Cap does exist (Nino) | |